Not a project agreement
The website explains services, process and common options. It is not a quote, guarantee, professional advice or binding project scope.
Website terms. Clear enough to read.
These terms cover use of the Doohickey website, enquiries, content, links and the difference between general website information and a signed project agreement.
§01
Using This Website
The site is here to explain services and help Australian small and medium businesses decide whether to start a conversation.
No automatic acceptance
Submitting a form, email or call request does not create a client relationship until both sides agree the scope, terms and next step.
Do not copy the work
Text, layout, graphics, code and other site material belong to Doohickey or the relevant rights holder unless stated otherwise.
External sites vary
Links to third-party websites are provided for convenience. Doohickey is not responsible for their content, security or availability.
§02
Project Conversations
Real work starts with a written scope, exclusions, responsibilities and support expectations.
Written before work starts
A project, MVP, support plan or rescue review should have agreed inclusions, exclusions, access needs, payment terms and delivery expectations.
Affordable does not mean identical
Doohickey aims to stay affordable for small and medium businesses, but actual costs depend on scope, risk, integrations, content, hosting and support needs.
Not every project fits
Doohickey may decline enquiries that are not a good fit, are not properly scoped, create unacceptable risk or cannot be supported well.
Response targets need scope
Phone and email support and SLA response targets apply when they are agreed in the relevant support scope or plan.
§03
Reasonable Use
Please use the website and contact channels in a way that keeps them useful for real enquiries.
Do not misuse the website, attempt to break security controls, submit spam, scrape content at scale, impersonate someone else or upload material you do not have permission to share. If you find a security issue, use the security contact path instead of testing further.
Questions
If something on this page needs clarification before a project starts, ask before sending sensitive information or production access.
Email hello@doohickey.au